November 2020 update. We are continuing to deliver classroom training with social distancing in London and Cardiff as an educational establishment. We also have remote training options.

Paying for your course

After you have submitted a course reservation request, we will perform a last-minute double check on the course availability before confirming your place.

Once your booking has been accepted we will always send across your booking confirmation (sometimes referred to as your ‘joining instructions’) and send you an invoice over email.

Company bookings

We will invoice you and you can pay according to the terms and payment methods as below. 

  • 15-days credit to pay for your training after your course (normal companies)
  • 90-days credit to corporate organisations upon agreement

A general summary for company bookings is that you can cancel your course up to 10 working days prior to the start date. If within 10 days of the course start date then you cannot cancel the booking but can move it to any other available date, any other course and even a replacement delegate. 

Purchase orders

If you wish to have your PO on the invoice then either let us know on the booking form or just inform us afterwards and we will re-issue again to you.

Payment

Self-funding bookings

We will invoice you and payment is then due 10 working days prior to the course commences. If you book less than 10 working days prior to the course commencing then payment is required as soon as possible to secure your place. Please note payment must be received to confirm your place on your course. 

Please see our special conditions for self-funding bookings.

FlexiPay

You can spread your payments on any 5-day Masterclass course with our FlexiPay scheme. Pay just £250 + VAT (£300) as a deposit and then spread the remaining payments over the next 5 months.

Payment types accepted

When paying for your course, we accept the following payment types over our secure WorldPay on-line payment server:

Credit and debit cards

  • VISA
  • Mastercard

Credit card payments will incur a 3% processing charge but debit cards are 0%.

Currencies

  • British pounds (GBP)
  • Euros (EU)
  • US dollars (USD) 

Payment server link

If you wish to pay online then please click on the link below:

http://www.certitec.com/company/payment

You will be asked to provide the following:

  • email address (used to make the original booking)
  • invoice number (which is on your invoice)

BACS

Bank transfer (our bank details will be clearly visible on the invoice we send).

Cheque

We no longer accept cheques.

Terms and conditions

For your peace of mind and complete transparency of what you are booking - please refer to our terms and conditions.

Flexible booking terms

Take advantage of our FlexiBook system - once you have paid to attend your course then you don’t want to lose it. You have full flexibility to move your course to another date for any reason even if you don’t turn up for your course. In a nutshell please see below:

  • Move your course right up to the last minute
  • Re-attend your course - free refresher

Please note this is only applicable to scheduled training (and not private)

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