Trainers

Late cancellation of training

As you’re aware - you will be notified of the course running on the Friday prior, with a delegate report containing details of all delegates for each module of the course.

e.g. Each 5-day course consists of the following modules:

• introduction - 2 days

• advanced - 2 days

• ACP exam - 1 day

However, if any module is then cancelled on the actual week the training is taking place – due to 0 delegates now attending, we will still pay your normal daily rate.

We understand that sometimes you may have a low number of delegates, and at other times, a higher number.

This pledge to pay you regardless ensures transparency across the board for all parties.

Update to ACP prep and exam days

I want you to know that an apology is needed for not informing trainers in 2021 that we no longer offer any ACP prep and exam as an isolated 1-day course.

The only way which delegates can book an ACP prep and exam is by undertaking any of the following courses:

• advanced + ACP 3-day

• masterclass + ACP 5-day

I apologise for not communicating this to anyone sooner.

If anyone does have any queries about booking exams then please refer them back to Certitec.

Updated 29/6/2025