FAQs
We’ve compiled some frequently asked questions about our training.
FAQs not only answer specific questions people have but also provide you the opportunity to see what questions other people might ask.
- There is no such thing as a silly question –everyone's question is valid on an individual basis
- We’re all different and sometimes your question proves information should be more visible on our website!
What happens if I am unwell on the morning of my course?
How do I actually book my course?
Find the course you wish and then click on the ‘book now’ button and complete the form.
Can I jump immediately to an Advanced course?
Do I need to bring my own computer (classroom training)?
What are the training times?
Are refreshments and lunch provided (classroom training)?
Yes - we provide all refreshments (tea, coffee, water, biscuits etc) and also lunch (in the format of a voucher which can be spent at many nearby locations).
What if I fail my ACP exam?
- Start 9.30am - Finish 3.30pm.
- Exam 2pm
You will undertake a practice exam just before lunch, then undertake the certification exam in the afternoon.
Should you not pass the first time, you can retake the exam for no charge when the course runs again in our schedule.
Will I get a certificate for attending?
Yes - your Adobe authorised training centre certificate of attendance will be emailed after your training course.
What is the dress format for attending training (classroom training)?
Will I be able to work to my own agenda in the training?
Our courses are scheduled and run with the same outline and aims. Whilst our trainers can field some ad hoc questions along the way we are unable to provide specific information on your project.
If you did wish to cover your own agenda why not arrange a private training course.