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FAQs

Frequently asked questions

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  • The training is interactive, just like in the training room with the trainer. You will download the training files and work with your experienced instructor through modular exercises.

  • No, there is none. - If you have booked an 'Adobe certified' course with us, you can view some sample documents we send before your exam. However, this might only affect your scoring by a couple of percent.

  • This is just fine from a course perspective since you can re-arrange it again (according to our course schedule) for no fee.

  • We start at 9.30 am and finish at 4.30 pm with plenty of breaks and 40 minutes for lunch. 

  • Delegates attending an advanced course must already possess at least 85% knowledge of our introduction course or equivalent.

  • Our courses are scheduled and run with the same outline and objectives. While our trainers can answer some ad hoc questions, we cannot provide specific information on your project.

  • You will receive a video of the applicable course for future playback when you complete your course.

  • We don’t leave you high and dry after your course. Our technical support is provided for a lifetime.

  • Yes - your certificate of attendance will be emailed after completing your training course.

  • Adobe offers a free trial for each application if you wish to try before subscribing. 

  • Become an Adobe certified professional, build a unique portfolio, and gain a professional certification communicating your advanced Adobe knowledge. That’s what becoming Adobe certified is about.

  • Should you not pass the first time, you can retake the exam (up to 2 separate free attempts are allowed) for no charge when the course runs again in our schedule.

  • When you pass an Adobe certified professional (or the retired Adobe certified associate) exam, you will always be approved in the specific version of the exam you undertook.

    For example, if you become Adobe certified in Premiere Pro CC2022, you will always possess this accreditation.

    However, as time passes, Adobe will release more recent versions of the exams (e.g. CC2025, etc). Therefore, you must pass the latest Adobe certified professional exam version to remain current.