Technical support

After your course, we don’t leave you high and dry. Our technical support is provided for a lifetime.

You can enter into your course with the confidence in knowing that you will have your questions answered, even when your course is over. There is no time-limit or restrictions, we are here to help in the days, months and years after your course. You will receive direct contact with your trainer via our support desk portal.

  • Video recording of your training course
  • No limits or restrictions on when you can request support
  • Receive advice and guidance from some of the best Adobe trainers in the industry

Certitec Support

What support comes with your course?

Upon completion of your training course – you will receive a link to access your post-course training assets as below:

  • View the videos from your course
  • Download keyboard shortcuts
  • Download a PDF reference document

Sample remote training video

The videos are extremely valuable when you wish to review some or all of the course you just undertook to keep things fresh in your mind (increasing mind retention).


Technical support with your trainer

We look forward to any questions you have that arise from taking any of our Adobe training courses. 

Please use our support form below to create a new technical support ticket. We expect to answer any question within 24 hours of submission.

“I found the accelerated learning methodology an extremely powerful way to retain information in a training course. 10/10 and very pleased with the outcome!”

Simon Jackson, Bid manager, Klever Plc

“In a nutshell – it was fantastic and cannot praise you enough!”

Liam Potter, L&D manager, Hola Travel Guides

“I was impressed with Certitec every step of the way. Their professionalism shone through and I am thoroughly happy with my experience.”

Connie Abrahams, I.T., White Raft Global

“The trainers, equipment, location and learning structure was impeciable! Thank you.”

Delores Peyo, Translator, South America Discovered

“It can be described as an exchange of knowledge – I am truly thankful.”

Jo Dems, Private, South Downs

“I loved the way in which the trainer was able to relay what we did back to us for better memory retention. It was quite extraordinary and memorable for sure.”

Howard Freeds, On-boarding, Tyne Books

“There was not a single question which our trainer could not answer. The course flowed very well and recapping each session worked superbly. Thank you.”

William Boroughsburg, Buyer, Print

“It is the first ever computer training course I attended where they used storytelling to relax us, which helped me especially absorb more information. Fantastic.”

Mo Jacobs, PA, Ing

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Who we’ve worked with

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